Customer Care and Support
It is the cornerstone of Efferent Health's success, and is a core principle. We understand the healthcare environment and the importance of getting your system back up and running because of emergency situations and the cost to your practice.
To respond to your urgent needs, we have telephone support, where you will be connected to a live representative who will work on your urgent matter in real-time. We offer an e-mail support option which is handled on a first-in, first-out basis and is picked up by the next available support person. We also offer a real-time chat feature.
SUPPORT CENTER HOURS
Monday - Friday: 7:00 am – 7:00 pm CST
Upon receiving your call you will speak directly with a qualified support person.
E-MAIL US YOUR QUESTIONS
Be sure you include your name, the name of your practice and direct phone number.